Product Return
RMA request form
Please fill out the form below to request an RMA number.

* Indicates required fields.
Customer Number
(can be found on Packing list)
Invoice Number
(can be found on Packing list)
*Name purchase was made under:
Company:
*Email:
*Phone:
Fax:
*Contact me with RMA number by:
Phone Fax Email
*Shipping method using to return product (Shipping method must be prepaid, insurable and trackable)
US Mail UPS FedEx Other
Item(s) being returned:
*Item Description: *Item Number: *Quantity:
I have additional items that I need to return.
(Please make note of these in the comments box below.)
*Reason for product return
Wrong Item Shipping Damage Defective Part Changed Mind
Description of problem:
*Action you would like us to take:
Send Replacement Issue In-house Credit Reimburse Credit Card Repair Item
If sending a replacement item:
Send Same Item as Ordered Send Different Item Send Replacement Part
Item/Part Description and/or Number:
Shipping Address for replacement:
Street:
City:
State:
Postal Code:
Country:
Additional comments or instructions:
Note that the returned item must be received within 30 days of the date the RMA was issued.

Email: sales@customkeys.com
Phone: 800-870-1369 or 928-340-3404 • Fax: 928-340-3400